Other fellow companies have a very good contact way through Email or chat support as well as person to person communication in their office.Uber decals are a familiar symbol that adorns the vehicles of many Uber drivers. In case if one of you from Uber team are available to help us get a contact way with you, it would be appreciated.īut please keep in mind that this is a stressful issue to many drivers. Many drivers including me having app issue that unable to be fix from the app option. It will tell you to go to the app and follow the step to contact support team. You will find Green light hub available at certain London areas but there is no way to book an appointment. ![]() No contact plat form at all like Email and phone number. Unfortunately it has no way to get help from the driver support team. Uber is a multi million pound runner company in the uk and it uses the highest technology for the app and has 45,000 drivers across the uk. Uber vehicle requirements: Does your vehicle qualify?.Uber driver requirements: Do you qualify?.I’ve gone back and forth for weeks with email support on a particular issue, only to have it immediately resolved in one visit to a Greenlight Hub. They are more willing to dig into the details, and may have more authority to make instant changes to your account. In my experience, the Greenlight Hub employees have been more knowledgeable than email support workers. If that’s the case, you’ll have to try your luck with online support. The Uber support workers at local offices can help you with most issues, but they don’t have total authority to make any change they want.Īccount issues that involve fraud and Terms of Service violations can’t always be fixed at your local office. The Greenlight Hub is more helpful than email support but they can’t do everything If you do use , make sure to enter your city in the upper corner to get relevant local info in your search results. If you want the best city-specific info, try to find the Uber driver page for your city.ĭo a Google search for “Uber driver *your city* site:’ and look for the most relevant search result.įor example, when you search for “Uber driver Los Angeles site:,” you get this helpful page: /us/en/drive/los-angeles/ and the driver app can be challenging to navigate. There are many other ways to contact Uber, all listed in the article below.Ĭity pages at are the best way to find city-specific info Uber is notoriously difficult to contact, so visiting a Greenlight Hub may be the best solution. If you’re having trouble using the Uber website or figuring out how to deal with your documents, visiting the local office should help speed things along. The main benefit of going to office hours is that a real person can solve your issue in (hopefully) one visit. Verify your identity if you fail the selfie identification test. ![]() Ask questions about your account: Reasons for deactivation, how to get reactivated, etc.Get help with documents: Uploading, updating, and clarifying issues. ![]() What kind of help can you get at Uber Greenlight Hub? ![]() Walk-ins may not be welcome, so always book an appointment before your visit. One reliable way to reach Schedule an appointment is by tapping Booking appointments > I can’t sign in or go onlineĬurrently, many Greenlight Hubs are operating on an appointment-only basis.
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